Legal notice

LEGAL NOTICE & WEBSITE DISCLAIMER
Last Updated: [Date, e.g., October 2026]
Website URL: [www.richyandmartin.com, www.richyandmartin.in]
Operated By: [redpepper]
1. Regulatory Compliance & Statutory Grievance Redressal
This website operates in full compliance with applicable laws of the Republic of India, including the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Consumer Protection (E-Commerce) Rules, 2020.
In accordance with Rule 5(3)(b) of the Consumer Protection (E-Commerce) Rules, 2020, the contact details of the designated Grievance Officer and nodal authority are set forth below:
 * Legal Entity Name: [REDPEPPER]
 * Registered Office Address: [Full Business Address, e.g., Bhiwandi, Maharashtra - PIN]
 * GSTIN: [27OCSPK8409K1ZJ]
 * Designated Grievance Officer: [samad khan]
 * Email: [richyandmartin@gmail.com]
 * Telephone / WhatsApp Support: [+91-7768814413]
 * Operational Hours: Monday through Saturday, 10:00 AM – 6:00 PM IST
The Grievance Officer shall acknowledge receipt of any consumer complaint within 48 hours and resolve the grievance within one month from the date of receipt.
2. Category-Specific Product Disclaimers & Usage Advisories
A. Cosmetics, Perfumes, Fragrance Essences & Body Sprays
 * Skin Sensitivity & Patch Test Advisory: All personal care products, perfumes, aromatic essences, and cosmetics are formulated for external application only. Consumers are strongly advised to perform an initial 24-hour patch test on a small area of skin before regular use. The platform, brand, and its operators disclaim liability for any unforeseen allergic reactions, dermatitis, rash, or individual physiological sensitivities resulting from product ingredients.
 * Storage & Flammability: Fragrances and essences contain flammable compounds. Store in a cool, dry place away from direct sunlight, open flames, and heat sources. Keep out of reach of children and pets.
 * Statutory Labeling: All ingredients, manufacturing/batch details, and expiry dates are disclosed as required by the Drugs and Cosmetics Act and relevant Legal Metrology standards.
B. Intimate Apparel & Undergarments (Hygiene & Exclusion of Returns)
 * Hygiene Protection Clause: In strict adherence to Indian public health and sanitary standards, all categories of men's and women's undergarments, intimate wear, and innerwear are Non-Returnable and Non-Exchangeable once the shipment package is delivered.
 * Damaged or Incorrect Delivery: Returns or replacements for innerwear will only be entertained if the delivered item has manufacturing tears, missing pieces, or incorrect sizing dispatched by our warehouse. The customer must report the defect within [24/48 hours] of delivery, accompanied by an uninterrupted package unboxing video clearly displaying the shipping label and the defect.
C. Fabrics, Textiles & Apparel
 * Color Accuracy & Visual Representation: While digital product images are rendered with maximum fidelity under professional studio lighting, digital screen calibrations (RGB color spaces) may introduce a 5% to 10% perceptual variation compared to physical fabrics. Minor color distinctions do not qualify as manufacturing defects.
 * Fabric Maintenance & Care: Specialty fabrics (including Rayon, Poly-Viscose blends, and Twill) must be maintained strictly per the accompanying wash-care label (e.g., gentle wash, cold rinse, dry clean only). Shrinkage, texture damage, or color bleeding caused by failure to adhere to care guidelines will not be eligible for claims.
D. Watches, Bags & Lifestyle Accessories
 * Water Resistance Specifications: Water resistance ratings (e.g., 3 ATM, 5 ATM, IP ratings) apply strictly according to the explicit technical specifications on the product page. Normal wear-and-tear, seal degradation, crown displacement, or liquid ingress arising from use outside rated parameters invalidates warranty coverage.
 * Hardware & Material Variations: Natural variations in texture, grain, stitching, or hardware plating over extended usage reflect standard material behavior rather than defects.
3. Intellectual Property Rights & Trademark Protection
All visual designs, product photography, editorial copy, trade dress, logos, brand names, and source layouts featured on this website are the proprietary intellectual property of [Company Name] or are used under express license. Any unauthorized reproduction, commercial scraping, unauthorized mirroring, or redistribution without prior written consent constitutes an infringement under the Indian Copyright Act, 1957, and the Trade Marks Act, 1999, subjecting the violator to civil and criminal liability.
4. Commercial Pricing, Invoicing & Order Acceptance
 * All product prices are quoted in Indian Rupees (INR) and are inclusive/exclusive of applicable Goods and Services Tax (GST) as explicitly noted at checkout.
 * Valid GST -compliant tax invoices will accompany all dispatched consignments.
 * In the event an item is listed at an incorrect price due to an administrative or typographical error, the company reserves the unconditional right to cancel or amend the unfulfilled order and issue a full refund to the original payment source.
5. Governing Law & Dispute Resolution
This Legal Notice and all commercial contracts executed through this portal shall be construed in accordance with and governed exclusively by the laws of India. Any legal action, proceeding, or dispute arising out of or in connection with the platform shall be subject to the exclusive jurisdiction of the competent courts situated in Bhiwandi / Thane / Mumbai, Maharashtra], India.